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St Andrews Hospice Team

St. Andrew’s Hospice is an independent charity providing a specialist palliative care service for both children and adults. We are the only organisation locally providing dedicated palliative care in-patient beds to both children and adults and also the only organisation to deliver a specialist Lymphoedema service.

We provide care to patients with a life limiting/threatening illness, at no cost to the patient and family. Our care extends to the whole family, pre and post bereavement.

For Adult Services we cover the community serving both North East Lincolnshire and the border of Lincolnshire. For Children’s Services we cover North and North East Lincolnshire, Hull and East Yorkshire and Lincolnshire Counties.

We view collaborative working as a fundamental part of our philosophy and encourage these links to provide integrated and seamless care for all patients requiring specialist palliative care services.  We work closely with other health and social professionals caring for the patients that access St Andrew’s, as well as part of the wider specialist palliative care team.

Care provided at St Andrew’s Hospice as an Inpatient or an Outpatient

Symptom management is the management of symptoms that are proving difficult to manage and which require specialist palliative care modes of intervention. Admission/attendance for symptom management provides support and reassurance for the patient and their family.  Physical, psychological, social and spiritual dimensions are addressed in a holistic manner.  At this time, there is the opportunity for staff to offer advice and support regarding treatment regimes and coping strategies.

Respite care is individually tailored to the needs of the patient and their family and can be planned for a specific period of time, or provided as an emergency within the in-patient units or via attendance at the day unit. It supports patients to remain in their own home for as long as is possible, as well as allowing their family to have a break.

Rehabilitation is the process of promoting independence by assisting the patient and their family to cope with routine daily activities. It also helps them adapt to their altered physical, psychological, social and spiritual status enabling the patient to fulfil their potential.

End of Life/Terminal care enables the patient to die in a place of their choosing, symptom managed and with support. The Hospice is an option for families having difficulty in coping either physically and/or mentally with the care of a dying patient at home. Terminal care enables the patient to explore issues surrounding their impending death in whichever way they wish to pursue this, taking into account the psychological, physical, social and spiritual dimensions of care.  Support is available for the patient, their family and closes others from the inter-disciplinary team.  This time is an opportunity to explore the individual needs of the patient, their family and close others, enabling them to work towards a peaceful death and normal grief reaction. During this period a bereavement risk assessment is undertaken and support commenced.

Groups
We provide support to patients, carers and their families in group settings.  Most groups run monthly and provide and opportunity for mutual support from people who may be experiencing similar issues.  Groups are available to people who have a member of their family receiving Hospice care and supported by Hospice staff and volunteers.

Outpatient Clinics
Those receiving care from St Andrews Hospice can access services through an appointment based system which allows patients and their families to come along to the Hospice for therapeutic treatments which include complementary therapy, physiotherapy and lymphoedema care. 

Outreach Clinics
Our Lymphoedema service provides support and guidance to community services and operates an outreach clinic for patients residing in the Immingham area.

Further information can be obtained from St Andrew’s Hospice Referral Criteria, located in the Document Store of this website, within the Policies and Guidance section.

Information can also be obtained by calling St Andrew’s Hospice on 01472 350908

St Andrew’s Hospice Team 

Michelle Rollinson Head of Care
Dr Jason Boland Consultant in Palliative Medicine
Dr Tony Salisbury Medical Director
Lynn Andrews Head of Nursing
Libby Greenwood Lead Nurse – Children's Services
Shelley Lambert Lead Nurse – Adult Services
Karen Higgins                               Health, Support & Wellbeing Team Manager
Elaine Toombs  Lymphoedema Specialist Co-ordinator
Kristy Masterson Complementary Therapist
Zoe Lewis Complementary Therapist
Elizabeth Donoghue           Therapy Services Co-Ordinator
Tracy Parry Family Support Practitioner
Nassera Bowns                               Family Support Practitioner
Gwen Symonds Family Support Case Worker

These people are all supported by a clinical team experienced within palliative care.  This team is made up of Registered Nurses, Nursing Assistants, Social Workers, Complementary Therapists and a large number of volunteers.